Privacy Policy

Samsung respects your privacy on the Internet. Whenever and wherever possible, Samsung will treat the information about you received on the Internet with utmost care and confidentiality. Samsung uses information provided by you to measure the use of our site and to improve its content. We may use this information to respond to your requests, or to contact you to advise of new products, services or promotions via post, e-mail or phone. If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information. We will not sell, share, or rent this information to others in ways not specified or disclosed in this statement. The personal information we collect is used only to respond to your enquiry, process an order or allow you to access specific account information. By providing your information to us, you expressly consent to the collection, use and disclosure of your personal information.

Occasionally, we may allow other Samsung companies, who have equal privacy policies to ourselves, to access the email addresses of registered users of the website. We will only do this in the circumstance that the recipient is governed by comparative privacy laws, or that the individual whose personal information is being transferred consents to its transfer. At times, cookies may be used to provide you with certain information. A cookie is a tiny element of data that a website can send to your browser. It may then be stored on your hard drive so we can recognize you when you return. You may set your browser to notify you when you receive a cookie.

Samsung reserves the right to obtain further information if concerns arise regarding the use of the website. If Samsung has reason to believe that use of the website is for an unlawful purpose, fraud or may pose a threat to public safety, Samsung may disclose information to the appropriate law enforcement authorities.

From time to time, our site may request information from users via surveys or competitions. Participation in these surveys or competitions is completely voluntary and the user therefore has a choice whether or not to ‘opt in’ and disclose this information. Information requested may include contact information (such as name and address) and demographic information (such as gender, age). Contact information will be used to notify the winners and to award prizes. Survey information will be used for purposes of monitoring or improving the functionality and user satisfaction of this site. We do not share aggregated demographic information with our partners or advertisers.

From time to time we may work with another party to provide specific services. This will only occur when a user signs up or ‘opts in’ for said services. In accordance with the Information Privacy Principles established in the Privacy Act 1993 , we will share information necessary for the third party to provide these specific services. None of the shared information will be of a sensitive nature These parties are not allowed to use personally identifiable information except for the purpose of providing these specific services.

We may change this Privacy Policy, or change, modify or withdraw access to this site, or the content of these pages at any time with or without notice.

Samsung's Website contains links to other sites, whilst we try to link only to sites that share our high standards and our respect for privacy, we cannot be responsible for the content or the privacy practices employed by other sites.

It is important to us at Samsung Mobile to hear what visitors have to say about our services, and our policies. If site visitors have any questions, concerns, or complaints about this Privacy Policy, or want to let us know what they think about the Samsung Fun Club or Samsung Mobile Phones, they can use the "Contact us" form accessible from the Customer Services section of this site.
This Policy is provided as a source of information and is not intended to affect, limit or exclude any rights provided under the Privacy Act 1993.